Return

Refund Policy

Last Updated: February 13, 2026

All Sales Are Final

Nitro Nugz does not offer returns, refunds, or exchanges under any circumstances. Once an order has been placed and processed, it cannot be canceled or modified.

Compliant Hemp Products

We exclusively sell compliant hemp products that meet all federal requirements. Due to the sensitive nature of these botanical goods and to ensure the safety and integrity of our inventory, we cannot accept returns or exchanges once a product has left our facility.

Issues or Concerns

If you have a specific issue with your order or receive the wrong item, please reach out to us directly to discuss your concerns. We handle these inquiries on a case-by-case basis at our sole discretion.

Contact Us Directly:

Non-Returnable Items

The following items are strictly non-returnable and non-refundable:

  • All Hemp & Botanical Products

  • All standard merchandise

  • Sale items and clearance products

  • Gift cards

  • Custom or personalized orders

  • Personal care goods

Exchanges

We do not offer exchanges. We encourage all customers to double-check their cart and shipping address for accuracy before completing their purchase.